Anyone else have problems with Gemtech?

Home Forums Manufacturers Gemtech Anyone else have problems with Gemtech?

This topic contains 0 replies, has 1 voice, and was last updated by  Kevin crowe 3 months, 3 weeks ago.

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    Kevin crowe
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    • Posts: 8
    Join Date: 06/13/2018

    Hello,

    I purchased what turned out to be a defective barrel from Gemtech. I called their customer service number, talked to Kevin and he said return it for a replacement or refund. Everything sounded cool . Well, Gemtech received it over TWO-weeks ago, I have the receipt but then they went radio silent. I left four phone messages and one email, just trying to get a status but got nothing. No live person, no Kevin, only their voice mail. I think they are a reputable company, I think,but what’s up with the radio silence? Very unprofessional. Anyone else have problems with them? How best to handle it? They know I’m an attorney.

    Any help will be apprecited.

    I didn’t find the right solution from the Internet.

    References:
    https://calguns.net/calgunforum/showthread.php?t=1062028
    Whiteboard Video Company

    Thank you.

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